IT Help Desk

G-SOFT

IT Help Desk


IT Help Desk is available for the users of our Clients’ systems 24/7 and the certified technical network team provides immediate assistance.

We offer technical support to the users who need it for performing their tasks or solving problems. Our IT Help Desk team consists of certified IT experts trained by leading providers of ICT solutions. We offer high-quality IT support for business together with remote network monitoring any day, any time.

Our technical support services are available 24 hours per day, 7 days a week, 365 days per year by phone, e-mail or website.


Within the framework of IT Help Desk services we provide:


  • Incident reporting by phone, e-mail or website,
  • Technical support for users,
  • Solving the problems via the diagnostic process and remote access to the computer,
  • Availability 24 hours per day, 7 days a week, 365 days per year.
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