Support in case of failure
In the reality of modern tchnology, organizations are unable to retain experts representing all IT sectors as the range of IT services is so wide that it would result in keeping a very big and expensive team.
Some processes connected with IT infrastructure are usually ensured by outsourcing for hardware configuration, maintenance or repairs.
The scope of our services:
- support in the case of the Client’s unsuccessful own repair,
- support in the case of unsuccessful repair by the manufacturer’s service,
- support in the case of post-warranty repair,
- technical support remotely and on site,
- access to technical documentation,
- logistics of spare parts.